Thursday, July 1, 2010

Contact me

You may also wished to email me :

muffinsister@hotmail.com

Or you can sms me - anytime

90144154

Help

If you need to know more about our services, you can email us at muffinsister@hotmail.com

At MuffinSister®, we will be happy to answer all your queries.


Zarina, MuffinSister®

Cancel

When shopping with MuffinSister®, you can be assured of complete peace of mind.

You may cancel your order at any time, 24 hours before the actual date you have requested the muffins. In the event that you wish to cancel your order, please contact me @ 90144154 or e-me : muffinsister@hotmail.com

However, due to past experienced, we have to strictly practice **a non - refundable of deposits for any cancellations of orders at any point of time.

Order

A muffin/brownie is a PERISHABLE thing!
We want you to receive your basket/box of muffins/brownies fresh.

A VERY IMPORTANT REMINDER - Please provide complete and correct address information if you need our delivery service. We will deliver to the address as you give it and cannot accept any liability for late or failed delivery if the quoted address is incorrect. We advise that if you are not sure of the address you should check it before giving it to us. For Delivery Charges.. view delivery charges.

Please order your muffins (normal orders only) at least 5 - 7 days in advance. Last minute orders will be considered if there's available slots or if we're not fully booked on that day. We seek your understanding!

To order your muffins, sms only @ 90144154

You can email us at muffinsister@hotmail.com to place order as well. We will be checking our e-mails everyday to ensure that we will not left out any important orders from our valuable customers.!

Enquiries on pricing / request for quotations for party muffins, please call 90144154 or best, email us at muffinsister@hotmail.com and let us know what you have in mind.

**Please note that for wedding tiers and wedding favors, you need to place & confirmed your order at LEAST 1 month with us before the wedding date, so we can block the dates for you.

FAQ

FREQUENTLY ASKED QUESTIONS

(1) How can I pay? click here..


(2) How much is the delivery charges? click here..

(3) Will my order arrive on time? click here..

(4) How can I cancel my order? click here..

(5) Help! I need to ask more questions.. click here..

Payment

PAYMENT DETAILS

Internet Banking or ATM machine Fund Transfer

Please transfer payment to our - POSB Account : 001-24162-1

Email us (muffinsister@hotmail.com) or sms only (90144154) to let us know payment has been made so we can anticipate and verify we have received it in our account..

Payment must be made within 7 days of making your order.

**Failure to meet this time limit will result in your order being cancelled.

Delivery

DELIVERY SCHEDULE

We encourage all of our customers to self-collect their muffins at the respective pick-up address as to save cost.

But however, we can also bake and **deliver your gift basket/box the same day to assure freshness. If you in need of our delivery service, charges apply as follows :

Tampines & Pasir Ris Area : $15.00

Other areas in Singapore :
$25.00